PSC warns of utility bill scam

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TALLAHASSEE -- Electric utility customers in Florida are targets of a scam involving fraudulent phone calls from individuals impersonating utility company employees.


The Florida Public Service Commission (PSC) is warning customers to beware of calls threatening immediate electric service disconnection and directing the customer to purchase a prepaid debit card to pay their bill.  When the customer calls back the “utility representative,” the scammer asks for the debit card’s receipt number and PIN number, allowing access to the card’s funds.  In some cases, the scammers ask for the customer’s credit card information and numbers.

Some thieves are using caller ID spoofing, making it appear that the call originates from the customer’s utility company, and the scammers have become aggressive when their legitimacy is questioned.

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